Returns and Complaints

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.

To make a complaint, please follow the steps below:

1. Return/complaint form

Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of defect, date of purchase.

2. Product return

When filing a complaint, please send back a complete product, together with a copy of the invoice.

3. Shipping

Please send the faulty goods to the following address:

B-5, Surya nagar 

Alwar-301001 (Raj.)

You can also contact our Customer Service, we will pick up the faulty goods by courier.



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